Privacy Statement

Privacy Policy

Privacy Policy for Loof Fi

At Loof Fi, we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access and use our decentralized finance (DeFi) platform. By using Loof Fi, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Identification Information: When you register on our platform, we may collect personal details such as your name, email address, phone number, and date of birth.

  • Financial Information: To facilitate transactions, we collect financial details including wallet addresses, transaction histories, and payment information.

  • Usage Data: We gather data on how you interact with our platform, including IP addresses, browser types, device identifiers, and access times.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze usage patterns, and personalize content. You can control cookie settings through your browser preferences.

2. How We Use Your Information

Your information is utilized for various purposes, including:

  • Service Provision: To facilitate transactions, manage your account, and provide customer support.

  • Improvement of Services: To analyze usage patterns and enhance the functionality and security of our platform.

  • Communication: To send updates, newsletters, and promotional materials, provided you have opted in to receive such communications.

  • Compliance: To fulfill legal obligations, resolve disputes, and enforce our terms and conditions.

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist in operating our platform and delivering services, subject to confidentiality agreements.

  • Legal Requirements: If required by law or in response to valid legal processes, such as a court order or government inquiry.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods are as follows:

  • User Registration Data: Retained for the duration of your account's active status and for a period thereafter as required for legal or operational purposes.

  • Financial Transaction Data: Kept for a minimum of five years to comply with financial regulations.

  • Communication Records: Stored for as long as necessary to address your inquiries and for record-keeping purposes.

5. Security Measures

We implement robust security protocols to protect your information:

  • Encryption: Utilizing advanced encryption methods to safeguard data transmission and storage.

  • Access Controls: Restricting access to personal data to authorized personnel only.

  • Regular Audits: Conducting periodic security assessments to identify and address vulnerabilities.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: The right to request copies of your personal data.

  • Correction: The right to request correction of inaccurate or incomplete data.

  • Deletion: The right to request deletion of your personal data under certain conditions.

  • Restriction: The right to request restriction of processing your data in specific circumstances.

  • Objection: The right to object to processing based on legitimate interests or direct marketing.

  • Data Portability: The right to request transfer of your data to another service provider.

To exercise these rights, please contact us at privacy@looffi.com. We will respond to your request in accordance with applicable data protection laws.

7. Third-Party Links

Our platform may contain links to external sites not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

8. Children's Privacy

Loof Fi does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@loof.fi

By using Loof Fi, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.